License manager will not work if machine name/Host name has "underscore"

License manager will not work if machine name/Host name has "underscore"

We have found that, VisualSim Architect license manager will not work if Machine Name/Host Name has underscore( “_”). If you have underscore in your machine name, then one will get an error saying “VisualSim Time Server could not be contacted”.

One can avoid this error by following methods

1.  Give IP address to TimeServerHost, LicenseServerHost and MailServerHost instead of Host Name in VS_LM\com\amity\util\CONFIG.PROPERIES and VS_AR\com\amity\util\CONFIG.PROPERTIES files.

      Ex: TimeServerHost=<IP Address>
      TimeServerPort=2222
      LicenseServerHost=<IP Address>
      LicenseServerPort=1900
      RegistryPort = 1099
      MailServerHost=<IP Address>

2.  Change the machine name.(Machine Name should not have underscore)